RETURN & REFUND POLICY

Return Policy

• Returns are accepted within 7 days of delivery
• Items must be:
  • Unused
  • Unwashed
  • With original tags and packaging

Non-Returnable Items

• Sale items (if applicable)
• Innerwear or customized products

Return Process

1. Email us at support@studiociele.com
2. Provide order ID and reason for return
3. Our team will arrange pickup or guide you

Refund Policy

• Refunds will be processed within 5–7 business days after inspection
• Refund will be credited to:
  • Original payment method
  • Or as store credit (if applicable)

Exchange Policy

• Exchanges are subject to product availability

Damaged or Wrong Product

• If you receive a damaged or incorrect item:
  • Report within 48 hours
  • Share photos for verification